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How do you assign the lockbox to a listing?

There are 3 ways you can assign a lockbox to a listing:

  1. You can use the SentriCard® Utility or the REALTOR® Lockbox Website to assign a lockbox to a listing.
  2. You can use the keypad on the lockbox along with your SentriCard® to assign it to a listing.
  3. You can use SentriSmart™ to assign the lockbox to a listing.

Using the SentriCard® Utility or the REALTOR® Lockbox Website:

  1. Use the SentriCard® Utility to log in to the REALTOR® Lockbox Website. Insert your SentriCard® into the SentriCard® Reader attached to your computer. The SentriCard® Utility will display the Login.  The SentriCard® Utility will detect your ID and fill in the SentriLock ID field automatically. Enter your password in the Password field. Click Login to access the Main Menu window. Alternatively, you can access the REALTOR® Lockbox Website directly. To access the Website directly, use your Web browser to access http://lockbox.sentrilock.com/lbs. You will need your SentriLock ID and password to log in to the Website.
  2. Click My Lockboxes or Lockboxes.
  3. Click the serial number of a lockbox. You can use the Search bar to search for a specific lockbox.
  4. From the Edit Lockbox window, click the Select button next to the Listing.
  5. Use the Select Listing window to select the listing you’d like to assign to the lockbox you selected. You can use the Search bar to search for a specific listing. After you select a listing, click OK.
  6. Click Save Changes.

Using the lockbox keypad:

  1. Insert your SentriCard® into the lockbox. Press your PIN + ENT.
  2. You can use either one of the following commands to assign a lockbox to a listing:
    1. FUNC2 + MLS Number + ENT
    2. FUNCNumeric Portion of the Listing’s Address + ENT  (If you have a listing at 282 S. Main Street, you could enter FUNC + 2 + 282 + ENT to assign a lockbox to a listing)
  3. When you finish, renew your SentriCard® at a SentriCard® Reader to update the SentriLock Server with the listing and lockbox information.

Note: If you renew your SentriCard® and the SentriLock Server is unable to find the listing information, the Location column on the Lockboxes window will display Pending Assignment to Location No. followed by the number you entered into the lockbox keypad. You can click Pending Assignment to Location No. to open the Edit Lockbox window. You can use the Listing field on the Edit Lockbox window to assign a lockbox to a listing. If the listing is not on the SentriLock Server, SentriLock will import the listing from your MLS system and attempt to re-assign the lockbox to the listing. SentriLock usually imports information nightly from your MLS. If SentriLock does not import information from your MLS, you’ll need to manually enter the listing. If several days have passed and the SentriLock Server has not imported a listing that matches what you entered into the keypad and you have not used the Edit Lockbox window to assign the listing to the lockbox, the SentriLock Server will send you an e-mail message. The e-mail message will let you know it was unable to assign the lockbox to the listing.

Using SentriSmart™:

Apple

After you have logged into SentriSmart™, use the following steps to assign a lockbox to a listing with SentriSmart™ on an Apple device:

  1. Tap on the Lockbox Tools tab at the bottom of the application.
  2. Tap on the lockbox serial number you want to assign to a listing address.
  3. Tap on the Assign to Property
  4. Choose a property from the Properties list.
  5. Choose an Assignment Date.
  6. Tap the Assign to Property button.
  7. You will receive a message telling you the lockbox has been successfully assigned to the listing address.
    Note: If you are trying to assign your lockbox to a listing that is not in the MLS yet, tap on the Can’t find property?link.

Android

After you have logged into SentriSmart™, use the following steps to assign a lockbox to a listing with Sentr After you have logged into SentriSmart™, use the following steps to assign a lockbox to a listing with SentriSmart™ on an Android device:

  1. Tap on the Lockbox Tools tab at the top of the application.
  2. Tap on the lockbox serial number you want to assign to a listing address.
  3. Tap on the Assign to Property
  4. Choose a property from the Properties list.
  5. Choose an Assignment Date.
  6. Tap the Assign to Property button.
  7. You will receive a message telling you the lockbox has been successfully assigned to the listing address.

Note: Tap on the Can’t find property? link to assign the box to a listing that is not in the MLS yet.

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