The GENI or GENII (silver) REALTOR® lockbox has an internal lithium battery. The batteries in GENI lockboxes last between 2 to 3 years, depending upon climate, storage and use. The batteries in GENII lockboxes last up to 6 years, depending upon climate, storage and use.Note: Do not remove old batteries from a lockbox until you have a replacement in hand. Also, do not carry unpackaged batteries in your pocket or purse as metal objects could cause a short circuit and thereby cause bodily harm or property damage.
To replace the battery in a GENI or GENII (silver) lockbox, you will need:
- 1 lithium type 2CR5 battery. Contact your Association to obtain a battery for your lockbox.
- A 5/64″ hex/allen wrench or a T10 torx driver to remove the battery cover screws.
Note: Use a 5/64” inch hex/allen wrench if the screws look like hexagons. Use a T10 torx driver if the screws look like stars.
The NXT or NXT Wireless REALTOR® lockbox has internal lithium batteries. The batteries in NXT/NXT Wireless lockboxes last up to 6 years, depending upon climate, storage and use.
To replace the batteries in a NXT/NXT Wireless (blue) or a Bluetooth® REALTOR® Lockbox, you’ll need:
- 2 lithium typeCR123A batteries. Contact your Association in regards to obtaining batteries for your lockbox.
- A Phillips head screwdriver to remove the battery covers screws.
The battery cover for an NXT/NXT Wireless (blue) or a Bluetooth® REALTOR® Lockbox (gray) can be found inside the key compartment, against the back side of the lockbox.
Note: If the lockbox shows no signs of activity and you cannot access the key compartment, the battery is dead. You can use a power paddle to provide a temporary charge to the lockbox and access the battery compartment. Contact your Association to obtain a power paddle.