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Realist gives me a plain black screen and I can't get to it. What do I do?

If you are seeing nothing but a black screen in Realist, this means you need to update your Adobe Flash Player. Click below for the link to the updated Flash Player:

http://get.adobe.com/flashplayer/?promoid=BUIGP

Clearing Cache from Adobe.

· Clear IE - Cache Tools>Internet Option> Delete Temp Files

· Clear IE - Cache Tools>Internet Option> Browser Setting to Automatically

· Clear Adobe Flash Cache. Go to Link http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html



User can check what version they have in their computer and make sure to install the correct version.

Go to - http://www.adobe.com/software/flash/about/

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