RPR has their own National Helpdesk located in Omaha, NE. They can answer any RPR-related questions and is available 24/7/365.
Their phone number is 877-977-7576.
If you prefer a web-based solution, the RPR Help Desk online can assist: http://support.narrpr.com/
RPR also offers online webinars, video learning, live training and ebooks. http://blog.narrpr.com/training/