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I'm having issues logging in with my RETS credentials. Why?

The most common cause for invalid logins is due to RETS logins being case-sensitive - make sure to double check your Username and Password to ensure there is not a capital letter used or not being used in the right spot.

Our Matrix RETS vendors' usernames will be all caps.

Here is the summary sheet for MLS RETS Client Data Standards: http://www.reso.org/assets/RETS/1999_rets_whitepaper.pdf

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