Sign a Document or Form in Authentisign

Context

Sign documents and forms to complete the legal sale and purchase of property electronically.

When you receive an email invitation to sign documents via New Authentisign, you click a link to access the New Authentisign signing page. You are prompted to create your electronic signature and initials. You can review any documents you are sent for signing, and view a log of any other activity on the signing, such as previous signers. When you are ready you can start signing.

As you sign documents, you automatically move from one signing field to the next. As you complete each field, the progress indicator moves towards 100%. When all fields are signed, you can complete the signing, which either sends it to the next signer in sequence, or if you are the last signer, returns the completed signing to the original sender.

When the completed signing is returned, a signing certificate is automatically created, providing legal proof of the validity of the signing.

Participants can also opt to reject a signing without signing it in the event that the documentation is incorrect or incomplete. For example, if a participant needs to send a counter offer, they can reject the signing, and send a reply instead with the offer.

In this article

• Sign a document or form
• Reject a signing
• Signing actions

Sign a document or form

1. In your email application, open the signing invitation email and click START SIGNING.
   
   The signing page opens in a new tab in your browser.
   The User Agreement popup opens.
   
2. If you need to view the Consumer Consent Disclosure agreement, click Print/Download Consumer Consent Disclosure.
3. If you need to view the Terms of Service/End User License Agreement for the use of the signing, click Print/Download TOS, EULA and Agreement Between Parties.
4. Click Accept.
   Note: By clicking Accept, you agree to the Consumer Consent Disclosure agreement, the TOS, EULA and Agreement Between Parties.
   The signing page opens.
   
5. If you need to print all the documents in the signing as a PDF document, in the header bar, click Print.
6. If you need to download all the documents in the signing as a PDF document, in the header bar, click DOWNLOAD.
7. If you need to stop the signing and return to it later, in the toolbar, click EXIT.
   Notes:
   • Start from step 1 again to reopen the signing at a later time.
   • You can click PRINT or DOWNLOAD on the exit page to print or download the incomplete signing documents to review.
8. In the toolbar, click START.
   The first signing field is highlighted.
   
9. Complete the signing field. Use the signing actions list below for instructions on what actions to take with the field.
   If this is your first time using New Authentisign, the Create your signature popup opens.
   
   Note: If the first field is optional, clicking REJECT or CANCEL does not cause the Create your signature popup to open, only ACCEPT. If you reject or skip the field, then you must continue until you either sign or accept the next possible field to open the popup.
10. Set up your electronic signature. See "Set Up Your Electronic Signature for E-Signing (New Authentisign)" if you need to set up or update your electronic signature and/or initials.
    Note: By default, your first, middle, and last name are set up as typed text as your electronic signature. Your first and last initials are set up as your electronic initials.
11. Click Set Signature.
    The signing field is completed.
    
    The next signing field in sequence is highlighted.
    The progress indicator in the header bar is updated to display the number of fields left to complete.
    
12. Complete the remaining fields in the signing. Use the Signing actions list below for instructions on what actions to take with each signing field.
    Note: You can click NEXT or BACK in the toolbar to move backward and forward in the sequence of signing fields if you need to skip ahead or review what you have already signed. If you use a device with a spacebar, you can type the spacebar to cycle through the available fields as well.
    When you complete the final mandatory signing field, the You're almost done! popup opens.
    
13. Do one of the following:
    • Click X if you are not ready to complete the signing and need to review the document further.
      Note: When you are finished reviewing the document, you can click FINISH in the toolbar to re-open the popup.
    • Click Complete Signing if you are ready to finalize the signing.
      The completed signing page opens.
      
14. If you need to submit feedback about the signing experience, click the icon in the How satisfied are you with this signing experience area that best matches your experience. Complete the feedback form, and click SEND FEEDBACK.
    Note: You can click PRINT or DOWNLOAD on the completion page to print or download the incomplete signing documents to review.
    The signing completion page is updated.
    
    A signing confirmation email is sent to your email address containing links to the signed documents and the signing certificate that guarantees the legal standing of the signing.
    The completed signing is returned to the sender.
    The sender is automatically notified of the signing completion.

Reject a signing

1. In the signing page, in the toolbar, click REJECT.
   The reject signing popup opens.
   
2. Use the Select a reason dropdown to choose a reason for rejecting the signing, such as an incorrect price.
   Note: If your reason does not match any of the pre-listed reasons, select Other, and type your reason in the text box. For example, if you wished to make a counter offer, you could reject the signing, and type the counter offer in the text box.
3. Click CONFIRM.
4. The rejected signing page opens.
   
5. If you need to submit feedback about the signing experience, click the icon in the How satisfied are you with this signing experience area that best matches your experience. Complete the feedback form, and click SEND FEEDBACK.
   The rejected signing page is updated.
   
   The signing is rejected and returned to the sender.
   The sender is automatically notified that the signing was rejected.

Signing actions

Use the following table to learn how to complete each type of signing field

Note: The appearance and color of each field may be different depending on how the signing was initially set up.

Signing Action	Appearance	How to Use
Signature (mandatory)		Click the signature field to add your electronic signature to it.
Signature (optional)		Click the field and then select one of: ACCEPT if you agree to sign the field DECLINE if you do not agree to sign the field CANCEL to return to the signature field later
Initial (mandatory)		Click the initial field to add your electronic initials to it.
Initial (optional)		Click the field and then select one of: ACCEPT if you agree to initial the field DECLINE if you do not agree to initial the field CANCEL to return to the initial field later
Checkbox		Click the checkbox to add a checkmark to it.
Text box		Type a required response in the text box, such as the listing price and then click NEXT in the toolbar.
Dropdown menu		Click the dropdown menu and make a selection from the available options.
Date/time field		No action required. The date and time are automatically added.
Radio button		Select one of the radio buttons to select an option and then click NEXT in the toolbar.
Line/strikeout		No action required by the signer. The line exists to indicate an important part of the document, or to cross out a part of the document.
Freehand drawing		No action required by the signer. The drawing exists to indicate an important part of the document, or to cross out a part of the document.
Text message		No action required by the signer. The text message is there to provide you with important information that was not originally in the document.
Highlighting		No action required by the signer. The highlighting exists to draw your attention to an important part of the document.
Ellipse		No action required by the signer.  The ellipse exists to draw attention to an important part of the document.