Logo
Submit a request Sign in

MLS Technology Inc.

  • Sentrilock/Keyboxes

    • ★ Why do I only receive one showing notification for some showings and two notifications for others?
    • ★ How to create a One Day Codes
    • ★ Can I leave my lockbox open after I open the key container and just shut it after I finish the showing?
    • ★ What are the advantages to a 1 day code?
    • ★ What is the link to the SentriLock website I log into?
    • ★ How do I use SentriKey RE to get a mobile access code?
    • ★ Why should I renew my card after assigning a Lockbox to a listing, or making any customization changes?
    • ★ Why do I need to hang my REALTOR® Lockbox vertically?
    • ★ What is SentriKey RE and how can I get it?
    • ★ What kind of batteries does a SentriLock lockbox use?
    • ★ How can I download the SentriCard® Utility?
    • ★ How do you release the lockbox shackle?
    • ★ How do you assign the lockbox to a listing?
    • ★ How do you open the lockbox key compartment?
    • ★ How can I get Support?
    • ★ What is an ESR code and how do I use one to release the shackle on a lockbox?
    • ★ What is a 1 day code and how do I use one to open a lockbox key compartment?
    • ★ Summary of SentriLock costs:
    • ★ If I am an appraiser do I need a key?
    • ★ Can I buy a keybox at any time?
    • ★ Can my assistant get SentriKey RE access with the app?
    • ★ How do the key cards update?
    • ★ What if I have an early morning showing, can I get in?
    • ★ What if my phone breaks or is lost, what next?
    • ★ Can I share keyboxes with my team?
    • ★ Can another agent take over my SentriLock keybox lease?
    • ★ Can I just give my leased lockbox to another agent?
    • ★ What if I have too many keyboxes, can I turn them in?
    • ★ Am I required to upgrade my phone if I do not have a smartphone or have an older iPhone or Android?
    • ★ What type of key options do I have?
  • Transaction Desk

    • ★ Uploading a Listing from Transaction Desk
    • ★ Support for Transaction Desk
    • ★ How do I upload documents to a listing?
    • How do I turn off email notifications for Transaction Desk?
    • How do I use Authentisign?
  • Matrix

    • ★ Map Tools in Matrix
    • ★ Welcome to Matrix 360!
    • ★ Did you know you can add a virtual tour to your listing?
    • ★ What is a team
    • ★ My property isn't being mapped properly
    • ★ Matrix Usage - VIDEO
    • ★ Where do I find Disclosures in Matrix?
    • ★ Hit Counters
    • ★ My Settings in Matrix
    • ★ Sorting Listings in Search Results
    • ★ Sent Emails in MATRIX
    • ★ Custom Search Basics
    • ★ Emailing Listing Portal
    • ★ Creating Custom Displays
    • ★ What is "Concierge Mode" and how does it work?
    • ★ Speed Bar Basics
    • ★ Accessing Your Client's Portal
    • ★ Auto Emails in Matrix
    • ★ Using the 1004MC with MATRIX
    • ★ CMA Wizard
    • ★ Quick Search Basics
    • ★ Switching Users with Working As
    • How Clients Can Adjust Gmail Settings to Unblock Spam Filtering of Matrix-generated Emails
    • CMAs in Matrix Overview
    • Matrix X FAQ
    • Virtual Open House
    • Efficiently Searching Square Footage (Video)
    • Modifying Quick Search Results (Video)
    • What is "Coming Soon" and how is it used?
    • Client Opt-In for Matrix emails
  • General Questions

    • ★ ScreenConnect – Safari (Mac OS)
    • ★ ScreenConnect – Firefox (Mac OS)
    • ★ ScreenConnect – Chrome (Mac OS)
    • ★ ScreenConnect – Internet Explorer
    • ★ ScreenConnect - Firefox
    • ★ MLSTech - Frequently Asked Questions
    • ★ My listings aren't appearing on Zillow/Trulia
    • ★ I need to update my contact info
    • ★ Dotloop
    • ★ What does NRDS ID stand for in real estate?
    • ★ Sharing a listing on Social Media
    • ★ How to Clear Cache and Cookies in Chrome, Edge, Firefox, Internet Explorer and Safari
    • ★ Does GTAR provide a Lease to Purchase contract?
    • ★ Who do I call if I have issues with an Appraiser?
    • ★ What is BPO?
    • ★ When is MARKETrends' data updated?
    • ★ Where does MARKETrends data come from?
    • ★ When does Cumulative Days on Market (CDOM) reset?
    • ★ Selected the wrong listing agent when inputting a listing
    • ★ I need a Subdivision added in MLS.
    • ★ I have two homes on one parcel - how do I list enter them? 
    • ★ Selling Agent is not a member of MLS - how do I choose a Selling Agent?
    • ★ I'm not allowed to edit on my listing. Why?
    • ★ How do I adjust Acres in the system?
    • ★ What is Allow AVM?
    • ★ I accidentally put in the wrong List Price on my listing. What do I do?
    • ★ My listing is flagged as a Farm on Realtor.com but it isn't a farm.
    • ★ Where do I find the Historic District Maps and Guidelines for Tulsa?
    • ★ Where do I find the FEMA Flood Plain Maps?
    • ★ I need to change my password
  • Homes Connect

    • ★ (Video) Lead Gator Set Up
    • ★ (Video) Email Marketing Advanced
    • ★ (Video) Email Marketing Campaign Enrollment
    • ★ (Video) Social Networking
    • ★ (Video) Leads and Contact Manager
    • ★ (Video) MyHomes Profile setup
    • ★ (Video) Dashboard Overview
  • Zipform

    • ★ Training for zipForm Plus
    • ★ What is zipForm® Plus?
    • ★ zipForm® Plus Quickstart Guide
    • ★ Do I get zipForm® with my membership?
  • Billing

    • ★ Why am I being charged a late fee?
    • ★ What do I do if I have a complaint about billing?
    • ★ What is a reinstatement fee?
    • ★ When are quarterly fees due?
    • ★ How do I pay my membership bill?
    • ★ How do I put my credit card on file for automatic billpay?
  • Education

    • ★ How do I check my CE credits?
    • ★ How do I register for a class?
  • Membership

    • ★ I am a new member. How much will I owe? What do I need to bring?
    • ★ I'm planning on letting my license go inactive. What do I need to do ahead of time?
    • ★ How do I get an Assistant and what are the requirements?
    • ★ What's the difference between OAR and OREC?
    • ★ What is my NRDS ID and how do I find it?
    • ★ What do I need from my broker before I sign up as a member?
  • RPR (Realtor Property Resource)

    • ★ RPR (Realtor Property Resource)
  • RETS / IDX

    • ★ Do I need to have a client from your membership before getting RETS access?
    • ★ How do I sign up for RETS IDX?
    • ★ RETS IDX - Frequently Asked Questions
  • Realist

    • ★ Creating Mailing Labels in Realist
    • ★ Realist 2020
    • ★ How do I search for apartment complexes in Realist?
    • ★ How do I delete a form or search from Realist?
    • ★ Finding properties using forms and searches
    • ★ How do I create and print mailing labels?
    • ★ Realist User Preferences in depth
    • ★ What's the difference between forms and searches?
    • ★ How do I look up information for Neighbors in Realist?
    • ★ What is a universal value?
    • ★ What is an assessed value?
    • ★ What is a market value?
    • ★ What is a Final Judgment?
    • ★ What is a Lis Pendens?
    • ★ What is a notice of default?
    • ★ What is a foreclosure sale?
    • ★ What is the flood related data?
    • ★ What is the census tract?
    • ★ How is price per square foot calculated?
    • ★ What is the LTV Ratio?
    • ★ What is a blanket sale or mortgage?
    • ★ Where does Realist get the property characteristics?
    • ★ What are the Land Use codes?
    • ★ What are record & settle dates?
    • ★ Are phone numbers in Realist run against the FTC's Do-Not-Call List?
    • ★ How often is Realist updated with tax data?
    • ★ How far back does Realist's tax data go?
    • ★ How do I email reports from Realist?
    • ★ How do I search for comparables in Realist?
    • How to Use Realist Mobile
  • Rules and Regulations

    • ★ Coming Soon
    • ★ Where are the rules and regulations located?
    • ★ What is a Manufactured home vs. a Mobile home vs. a Modular home?
    • ★ An agent transfers to a new company, what happens to their listings?
    • ★ Can a FSBO (For Sale By Owner) be listed in MLS?
    • ★ What is an Office Exclusive Listing?
    • ★ Is a property disclosure for MLS required on ALL properties, including a rental/lease and REO/bank owned properties?
    • ★ How do I indicate a bonus to the selling participant?
    • ★ What are the rules involving potential Short Sales?
    • ★ My account was flagged for password sharing, but I only let my Assistant log in as me. Why am I being flagged for sharing?
    • ★ Can an agent include Open House information in the Public Remarks field?
    • ★ I have a Rules and Regulations question. Who do I contact?
    • How long do I need to hold onto my education documents?
    • How long do I need to hold onto my transaction documents?
  • Data Co-op

    • ★ What information can I find in Data Co-op?
    • ★ How do I search for a property in Data Co-op?
    • ★ What is Data Co-op?